Great point, based on actual experience in SE DC on Good Hope Rd, the last thing you want in “some” circumstances is a line of frustrated, angry, customers.
That being said your statement corroborates at least 1 lengthy 1 on yelp, that highlighted communication, language barriers, an unwillingness for anyone at the business to identify & take a firm stance as a Mgr, & finally the customer had to pay, according to the individual, an extra $1.50 for the corrected order.
So my point is that, while it was expressed at least once that Carlisha may have been demanding much more professional service, which is Bona Fide & legit, the same type of demand made each & every day across this country in many fast food restaurants usually only results in the other customers utilizing the other customer service options, cashiers, etc.
While, again whether a discrepancy about the accuracy of the order is somewhat uncertain, a professional dealing with such circumstances should step forward, offer perhaps to pay for the meal, & ask that customer to please allow the line to proceed. Again it would be interesting to know if those circumstances did occur before the shooting. 🔥🙏🏾🔥
