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Does it warrant giving the customer 3rd degree burns? I also didn't see any of the customers pull out any weapons. And I just (unfortunately) re-watched the video again and if you look carefully at 0:59 of the video, you can see that after one of the Black customers pushed a white employee, another white female employee (not the one they were arguing with) sneakily ran toward the 2 Black customers with boilimg water and threw the gigantic pot of boiling hot water on at least one of the 2 Black customers before they ran back to their work station like a coward. The employee that committed the heinous act wasn't even involved in the argument. They took it upon themselves to do that and decided to get themselves involved the way they did.