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There was not one specific broadcast, they said it on a number of different broadcasts. However, I did first hear it was from a 2015 or 2016 broadcast, one of the callers made a suggestion to keep a handbook nearby. Gus also makes regular reference in the Neutralizing Workplace Racism broadcasts...

spliffstarlaugh

In your experience, which skills would you say are the most effective? Can you give specific examples?

After listening to workplace racism on the C.O.W.S, I always make sure I have easy access to the employee handbook to refer to. When speaking with co-workers, I try to put the conversations in the context of the handbook to avoid bad situations.

Some of you across the pond may already be aware or familiar with this, but was worth posting: Truly inspirational

Fr, sometimes these things can be easy to miss. Fair play for spotting it.

Quality! It sounds like destiny, it was meant to be.

mjlolusher laugh

Even the agitator's pet dog wanted nothing to do with it.