There was not one specific broadcast, they said it on a number of different broadcasts. However, I did first hear it was from a 2015 or 2016 broadcast, one of the callers made a suggestion to keep a handbook nearby. Gus also makes regular reference in the Neutralizing Workplace Racism broadcasts...
Sometimes, but it is not being used as much nowadays. Was in common usage, these days, not so much. The sooner the word is no longer used, the better. #VGQ
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